– §1.1 Contact person’s name, telephone number, address and e-mail address.
– §1.2 Invoice information and reference person if applicable.
Our contact information to request information, get information deleted or other questions that may arise are:
Our contact details for data protection officers to request information, have information deleted or other questions that may arise are the same as above, point §2.
We are always obliged and responsible to provide within 48 hours (weekdays) all kinds of information, notes and information that each person and / or company requests. The same applies to removal of the same. Of course, we never disclose information to third parties or to someone who has not been verified to be also a person for the information or a supplier who needs to process, for example, an address or the like. We also have an obligation to correct and update information on requests if this happens. This should also happen as soon as possible, but no later than within 72 hours (weekdays). If you do not think we are fulfilling our obligations, you are encouraged to contact the supervisory authority if we do not agree. You have every right to find out how we obtained the information if you are unsure, we will report this clearly.
You as a customer or partner always have the right to withdraw your consent to this agreement at any time. If you wish to do this, write an e-mail to us stating that you wish to withdraw your consent. This is done with immediate effect and our obligations according to §4 are activated automatically.
You as a customer or partner always have the right to be forgotten at any time. If this is desired, write an e-mail to us and tell us that you wish to be forgotten. This is done with immediate effect and our obligations according to §4 are activated automatically.
By using our website, you agree to our policy. This consent agreement is valid until the active termination is actively terminated, or if §5 and §6 are activated.
In this section, we describe who has the right to use the information specified in §1. Those who are employed by us have the right to use the tasks required to perform the tasks. The employees have received internal training as described in §9.
The personnel who handle personal data are trained internally and continuously in data handling. This is so that the human factor is absolutely minimal. They are trained to handle data in a careful way over time and have the knowledge to be able to forget customers’ data in our systems.
All data containing sensitive data is stored digitally with encrypted security.
Forms submitted via the website are stored digitally and sent via encrypted connection. We store this information in order to maintain our service at the highest level.
In order to be able to obtain the highest possible service and handle order questions, complaints or the like, we retain information such as this until point §5 is activated.
A cookie is a small text file that the website you are visiting requests to be stored on your computer. Cookies are used on many websites to give a visitor access to various features. The information in the cookie can be used to track a user’s browsing.
There are two types of cookies. One type saves a file for a long time on your computer. It is used, for example, in functions that tell you what is new since the user last visited the current website. The second type of cookie is called a cookie cutter. While browsing a page, this cookie is temporarily stored in your computer’s memory, for example, to keep track of the language you have selected. Session cookies are not stored for a long time on your computer, but disappear when you close your browser.
We update and review our policy frequently, once a quarter, or more if necessary, so that it is always up-to-date and reliable.
Please respond in English. Parts of the TCL crew are non-Swedish speakers.